Privacy Policy

Last Updated: March 13, 2025.

At Total Turf Supply LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect
We may collect the following types of personal information:
- Name, phone number, email address, and other contact details provided when placing an order, submitting an inquiry, or signing up for updates.
- Transaction details related to your purchases and service requests.
- Any other information you voluntarily provide when communicating with us.

2. How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill orders and service requests.
- To provide order updates, service notifications, and important communications via email or SMS.
- To respond to customer inquiries and support requests.
- To improve our services and customer experience.

3. Information Sharing & Disclosure
We do not sell, rent, or share customer contact information with third parties for marketing or promotional purposes. However, we may share your information in the following situations:
- With subcontractors or service providers who assist in fulfilling orders, processing payments, or delivering services on our behalf.
- If required by law, regulatory authorities, or to protect our legal rights.

4. SMS Communication & Opt-out Policy
By providing your phone number, you consent to receive SMS messages from Total Turf Supply LLC related to your orders, service updates, and important notifications. We will not send promotional or marketing messages. You can opt out at any time by replying STOP, but please note that opting out may prevent you from receiving important service updates related to your orders. Message and data rates may apply.

5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Changes to This Policy
We reserve the right to update this Privacy Policy as necessary. Any changes will be reflected on this page with an updated "Last Updated" date.


If you have any questions regarding this policy, please contact us at hello@totalturfsupplyfl.com.